Shipping and Delivery
Shipping Policy
This Shipping Policy governs the shipping and delivery of products purchased through the website https://laddupallem.com , owned and operated by Laddupallem , a company registered in India. By placing an order through the Website, you agree to the terms outlined in this Policy. If you do not agree with any part of this Policy, please refrain from placing an order.
1. Shipping Areas
1.1 Domestic & International Shipping
We currently offer shipping services across India and also provide international shipping to selected countries. Shipping availability may vary based on destination and local regulations.
2. Order Processing
2.1 Order Confirmation
Once you place an order, you will receive a confirmation email containing your order details, including the product(s) purchased, shipping address, and estimated delivery timeline.
2.2 Processing Time
Orders are typically processed within 24-48 hours. Please note that processing times may be extended during peak seasons, holidays, or special promotional periods.
3. Shipping Methods and Charges
3.1 Shipping Methods
We work with reliable and recognized shipping partners to ensure safe and timely delivery of your products. The shipping method used may vary based on the destination, weight, size, and nature of the order.
3.2 Shipping Charges
Shipping charges will be calculated and displayed during the checkout process. Charges may vary based on:
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Delivery location (domestic or international)
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Package weight and size
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Shipping method selected
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Applicable taxes and duties (especially for international orders)
Any additional duties, customs, or import taxes imposed by your country are the responsibility of the customer.
4. Delivery Time
4.1 Estimated Delivery Time
Domestic orders are usually delivered within 24 to 48 hours from the date of dispatch. International delivery times may vary depending on destination and customs clearance procedures.
4.2 Delayed or Lost Shipments
We strive to ensure timely delivery, but external factors such as weather conditions, public holidays, or courier delays may affect the delivery schedule. In the event of a lost or significantly delayed shipment, please contact us, and we will assist in tracking or resolving the issue. However, we cannot be held liable for delays caused by third-party shipping providers.
5. Order Tracking
5.1 Tracking Information
Once your order is dispatched, a shipping confirmation email with tracking details will be sent to your registered email address. You can track your shipment on the courier partner’s website using the provided tracking number.
6. Customer Support
If you have any questions or concerns regarding your order or shipping process, please reach out to us: